HelpDesk OnlineHelpDesk Online - Fully automated web based help desk program with FAQ builder. |
O.S. : Unix, Win NT/2000 Price: $99.95/$199 Filesize: Author's Website : HelpDesk Online
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Fully automated web based help desk. Features ticket submission via forms and email, unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more. Standard and SQL editions available.
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