@Customer Quest@Customer Quest - Customer service program to easily organize and improve your support. |
O.S. : Unix, Linux, Win NT Price: Commercial Filesize: Author's Website : Oliver Schulz
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An easy to use customer relation program which keeps your incoming support calls organized
allowing your customers to track the progress/solution to their support request and respond to it. @Customer Quest is a ticket based CRS but does not require to login by typing complicated ticket-numbers. Features include: Web based, password protected administration; Ticket administration; New-Request alert; Customer reaction control; Helper tracking; Easy login without ticket-numbers; Easy online Q & A editing and adding; Complete customer history; Multi-Admin feature; Search engine; Activity logging; Switchable email-notifications customer <---> Support; Fully customizable; and HTML templates.
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