HelpdeskHelpdesk - A Web-based helpdesk system that uses SQL database on backend. |
O.S. : Price: Free Filesize: 25.3KB Author's Website : Jeremy Robst
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Helpdesk is a web based helpdesk system, designed for an IT department,
but can be used for any group requiring a helpdesk system. Features include: SQL DB backend. (Currently tested with MySQL), Create a job from an email sent to a helpdesk account, automatically filling in summary, detail and user fields, and Optional guest account for viewing/searching of jobs only so users can keep track of what's happening to their job.
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