A Plus Bill - A Plus Bill is an online invoicing system with auto billing and auto due notice capability via cron jobs . It includes a user-friendly backend to keep track of clients and repeated charges. It is created for web hosting companies, ISP providers, general invoicing and customer management. Admin can search, add, edit and delete clients, client's files and invoices. When creating a new invoice, admin can email a copy of invoice to customer. With Built in Mailing list, admin can send bulk-mails or newsletters to all or selected customers. Client may search their own activities and view or print purchase and payment invoices. Price: 45.00 Active Stats - The Active Stats is a HumanClick style application that allows the Webmasters to interact with their visitors in real-time. With the Windows based application on your PC, you can view users navigating your site in real-time. By placing a graphic of your own design or by using the stock graphic that comes with Active Stats, your users can click this graphic and you will be paged to chat with them. If you are away, the user will then be prompted with a contact form. Their question can then be emailed to you. You can also initiate a chat with a user (MSIE feature only). From there you can use canned messages, send pictures, send HTML, and push pages to your user. You can also use the Active Stats just to monitor the site if you do not wish to chat with your users. You can also see if users on your site are repeat visitors or new, and what sites your users are coming from. Price: Free Trial/$74.95 ams - aLL mY sUPPORT - The script will help you to handle requests from users of your homepage. There are lots of features such as: - get messages from a pop3 account and store them in a database - users can add messages directly via form - every message has its unique ticket id - corresponding ticket id is retrieved automatically and can be added manually - you can answer requests, simply store them with a comment, forward them to other users with a comment or set them as junk - research in old messages - statistics per user/type of messages user/rating - personal header and footer for every user - standard replies for all users - generate a public FAQ for visitors where you can modify the messages and select which one should be displayed - original messages are always kept in a textfile Price: Freeware Ascad Support System - Start with one of the most powerful ticket systems currently available on the web, add a LiveChat system that is anything but weak, and then top it off with complete template based customizability: We present you with the recipe for AdSupport v1.0.1. Support System will help you provide your customers with the support that they deserve while simplifying the process for you. Price: 49.95 CGIResource.de Supportsystem - The CGIResource.de Supportsystem is a Ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requires MySQL and some other Modules. You can change the design easily and change the names of the CGI-Files. Price: Freeware cns Live Help - Provide 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form when your offline, Customizable colors, Easy to install and operate. Price: $55 AUD csLiveSupport :: Web based, LIVE, customer support system! - csLiveSupport is a live customer support application that lets you interact with your customers in real time. Your web site visitors can contact you immediately, live, using only their web browser. If they have a question while they are looking over your site, all they have to do is click the image that says you are online. They are immediately connected to the csLiveSupport control panel where they can chat with a representative of your organization in real time. Price: $99 Customer Tracking System - Let Customers Submit their request and you get E-Mail notifications in order to respond to your customers. A simple and Colorful way of tracking Customer Requests with an easily configurable Customer Request Form. A sort on Customer, Status of Ticket, Date Submitted and even Agents is available. Try the test online, where the Email notification even works if you submit a valid Email-ID. Price: GPL Envex Support System Module - The Support System module provides an easy and efficient way for your business to provide quality customer support to your members, customers, and the general public. Many features are included with this module including, multiple support techs, departments, categories, pre-written responses, full notification system, plus more. There are also powerful administrative features, allowing you and fellow administrators to oversee all support requests flowing through the system, and all support techs. Price: Free Module / $100 Fresh Question Manager - With the Fresh Question Manager you are able to answer questions posted by your users and put them online with a simple click. Private handling of questions supported. Includes database administration through Admin Control Panel, and easy layout customization. Ideal also as ab online counselling software. Price: Free/$19 Helpdesk - Helpdesk is a web based helpdesk system, designed for an IT department, but can be used for any group requiring a helpdesk system. Features include: SQL DB backend. (Currently tested with MySQL), Create a job from an email sent to a helpdesk account, automatically filling in summary, detail and user fields, and Optional guest account for viewing/searching of jobs only so users can keep track of what's happening to their job. Price: Free HelpDesk Online - Fully automated web based help desk. Features ticket submission via forms and email, unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more. Standard and SQL editions available. Price: $99.95/$199 Helpdesk::Mail System - The Helpdesk::Mail System is a Perl application intended to assist Helpdesks and Support Centers in organizing their email communication with their customers. Especially if there is one email address and several people who reply on those emails and answer questions, Helpdesk::Mail can come in handy. one can assign a "user-id" for a mail to track down how often one user asks for help, plus an additional "Knowledge Base" feature: if your customers ask the same questions over and over again, you can save the answer in the Knowledge Base and prefill a reply with this answer, just by typing in some keywords and click on a link. Price: Free Inquiry Handler - Inquiry Handler allows you to keep track of your customers' questions and potential sales. Your customers can check on their inquiry status, and update their inquiry. Features Open/Closed and high priority inquiry settings. Price: $50 Live Advisor - Real-Time Online Chat Support Software. Live Advisor gives your website customers/visitors instant access to real-time technical support or a Live Advisor for pre-purchasing questions. Runs in the background, and has auto chat window pop-ups with audio alerts, so your administrator is sure to get notified of every new chat session. Price: $99
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| Link Exchange Manager is a software program that manages your website's links pages. It is a time-saving way to reduce HTML coding and manual scanning for reciprocal links and dead links on your link partners websites. Link Exchange Manager is perfect for managing an organized links page, or a resource directory, and you can send off link request emails to website prospects. Also called link swapping, its a great way to increase your search engine rankings and boost your google rankings. |
